Grimsby Pharmacy & Medical: a website that handles refills, bookings and new patients for a pharmacy and clinic
The brief
A pharmacy and a medical clinic under one roof — and a website that lets patients do the routine things without calling.
Grimsby Pharmacy & Medical Clinic combines a community pharmacy with an on-site clinic. Most of what patients need is routine: refill a prescription, transfer one in, book a doctor, and — when the clinic has room — sign up as a new patient.
We designed and built a clean, clinical site on WordPress that puts those actions first, with the clinic’s Google reviews on the page as proof and a banner for new-patient intake when a family doctor is accepting patients.
What we built
The four things patients call about, turned into four things they can do online.
Prescription refills & transfers
Refill and new-prescription requests as simple forms, and a clear path for transferring a prescription from another pharmacy.
Book a doctor
A booking form for the on-site clinic, reachable from the homepage and the main navigation.
New patient sign-up
A site-wide banner and sign-up form for when a family doctor is accepting new patients.
Services & reviews
Free delivery, compliance packaging, seniors’ co-payment discounts and diabetes management, alongside live Google reviews.
Questions people ask
What did Autograph build for Grimsby Pharmacy & Medical Clinic?
We designed and built the WordPress website: the homepage, services pages, prescription refill and transfer forms, doctor booking, the new-patient sign-up and the Google reviews section.
Can patients refill prescriptions online?
Yes. Patients can request a refill or submit a new prescription through a form on the site, and the pharmacy team follows up.
How is the new-patient banner managed?
The banner and sign-up page are part of the WordPress site, so the clinic can update them whenever a family doctor’s availability changes.
About the author
Written by Autograph Media — an independent digital and AI studio in Oakville, Ontario, working with businesses across the Greater Toronto Area on web design, development, AI integration and SEO.
