Newsletters
Branded newsletters, from planning and copy to design and sending.
10 — 10
Email Marketing: newsletters and automated flows that keep customers close
Stay in their inbox.
For the right reasons.
Newsletters and automated email flows that keep you top of mind and bring people back.
Explore the service
The intentionKeep the conversation
Keep the conversation
going.
Email is the channel you own. Thoughtful newsletters and well-timed automated emails keep your business top of mind with people who have already shown interest.
01 / Who it’s forWho email marketing
Who email marketing
is for.
For businesses with customers worth staying in touch with — restaurants with regulars, clinics with returning patients, studios and shops with a list they rarely use — and for anyone whose new enquiries deserve a better welcome than silence.
Worth agreeing before you start
- 01Which email platform you use, or want to use.
- 02Where your list comes from, and whether people agreed to hear from you.
- 03What each email should do: inform, bring people back, sell, re-engage.
- 04How often you’ll send — and who writes and approves the content.
- 05Which automated moments matter: welcome, follow-up, re-engagement.
- 06How you’ll judge success beyond opens.
02 / What’s includedWhat’s
What’s
included
in email marketing.
We design emails that look like your brand, write content people want to open, and set up automated flows that run in the background. It connects naturally with your website and CRM, so the right message reaches the right person at the right time.
Get a quote for email marketing ↗Automated Flows
Automated welcome, follow-up and re-engagement flows that run on their own.
List Growth
Sign-up forms and incentives that grow your list with genuine consent.
Templates & Reporting
Reusable templates, plus reporting on opens, clicks and what people did next.
03 / How we get thereClear steps. Open conversations.
Email marketing,
step by step.
A shared direction.
Room to ask questions.
Care at every step.
- 01
Set up
We review your platform, list and consent, then design branded templates.
- 02
Build
We plan the content calendar and set up the automated flows and sign-up forms.
- 03
Send and improve
We send, measure what people open and click, and refine subject lines, content and timing.
04 / An exampleClient case studies ↗
Email marketing
in practice.
A welcome flow for new subscribers
- 01Someone signs up on your website, with clear consent.
- 02Email 1 arrives straight away: a warm welcome and what to expect.
- 03Email 2, two days later: your story, your best work or most popular product.
- 04Email 3, a week later: a helpful guide or offer, with one clear next step.
- 05Subscribers then join the regular newsletter, and results are reviewed monthly.
Illustrative example, not a client project. Timing, content and consent wording are agreed for each client.
01Which email platform do you work with?
We recommend a platform that fits your size and the tools you already use, and can work with the one you have. We’ll confirm compatibility with your website and CRM before setting anything up.
02Is it legal to email our customers?
Canada’s anti-spam law (CASL) requires consent and an easy way to unsubscribe. We set up sign-up forms and emails to support that, and you should confirm how your existing list was collected.
03How often should we send?
Often enough to stay useful, never so often that people tune out. For many businesses that’s once or twice a month, plus automated emails triggered by what people do.
04Can this connect to our automation and CRM?
Yes. Email works best alongside your other systems — see our automation service for lead routing and follow-up.
06 / Better togetherAll capabilities ↗
