AI Assistants & Chat
Assistants shaped around defined tasks, approved information, and a clear handoff to a person.
03 — 10
AI Integration for your website and workflows
New possibilities.
Practical applications.
Practical AI woven into your website and workflows — assistants, search, content.
Explore the service
The intentionIntelligence with
Intelligence with
a purpose.
Put AI to work where it can be useful: helping people find answers, supporting your team, and making information easier to act on.
01 / Who it’s forWho AI integration
Who AI integration
is for.
For teams with a recurring task where AI can genuinely help — finding answers in your own content, matching people to the right option, drafting with review — who want it built into the tools they already use, with a person in the loop.
Worth agreeing before you start
- 01One specific task, and how a good result will be judged.
- 02Which information the system may use — and what it must not.
- 03How mistakes are caught: testing, review, and escalation to a person.
- 04Where data is processed and stored, and who can access it.
- 05Ongoing costs: model usage, hosting and monitoring.
- 06A pilot first, or a full rollout.
02 / What’s includedWhat’s
What’s
included
in AI integration.
We start with a specific task and a clear definition of success. Then we explore how an AI capability can fit your existing tools, data, and human review process.
Get a quote for AI integration ↗Intelligent Site Search
Search experiences that help people navigate your content and find relevant answers.
Content Automation
Drafting and content workflows with review steps and a consistent brand voice.
AI Strategy
A practical assessment of use cases, data needs, operating costs, and how to evaluate quality.
03 / How we get thereClear steps. Open conversations.
AI integration,
step by step.
A shared direction.
Room to ask questions.
Care at every step.
- 01
Find the use case
We identify a useful problem, the information available, and what a good result looks like.
- 02
Prototype
We test a focused solution with representative tasks and realistic inputs.
- 03
Integrate
We connect the capability to your workflow, define review points, and monitor its performance.
04 / Selected workAll case studies ↗
AI integration
in practice.
Psychport / Product Design & Build
Plain-language search that matches people with verified therapists and shows why each one matched. Pre-launch: no results are claimed.
See the Psychport AI matching build (pre-launch) ↗01Where should we start with AI?
Start with a recurring task where information is available and a useful result can be evaluated. We can help compare opportunities and select a focused first project.
02Will AI replace our existing tools?
Often it can work alongside them. We assess the available integrations and recommend whether to extend an existing workflow or introduce a new one.
03How do you handle incorrect answers?
We define the information the system can use, test representative cases, and design review or escalation paths. The appropriate controls depend on the task and its consequences.
04What does an AI feature cost to run?
Beyond the build, most AI features carry ongoing usage costs from the model provider, plus hosting and monitoring. Those should be estimated during scoping and weighed against the time the feature saves.
06 / Better togetherAll capabilities ↗
